Question 1

Is it possible to pause or upgrade my BUKMUK subscription?

Accepted Answer

🌟 Plan Upgrade
You can upgrade your plan anytime from the My Profile section.

🌟 Pause Facility
⭐ Currently available only for Annual Plans
⭐ Annual members can pause their subscription for up to 1 month

🌟 How to Request Pause
📚 Raise a pause request on the website
📦 Return the currently issued books to activate the pause

💛 We aim to keep your reading journey flexible and convenient.

Question 2

A Simple Guide to Choosing the Right Books on BUKMUK

Accepted Answer

🌟 We’ve made the BUKMUK website smart & intuitive to help you find the right books easily! 📚✨

Here’s how you can explore:

⭐ 1. Smart Categorisation
Books are organised by age, genre, and tags to simplify your search.

⭐ 2. Book Discovery Guide
Access quick links to curated book lists through our Book Discovery Guide on the Browse Page.

⭐ 3. Explore from Homepage
Click on any book tag → View All to discover similar titles.

⭐ 4. Browse Page Filters
Select relevant tags, genres, or age groups to narrow down your choices.

⭐ 5. Personalised Recommendations
Sign up and enter your child’s age and interests to receive customised book suggestions.

⭐ 6. Existing Members (Old Website)
Please update your child’s age and interests in My Profile to continue receiving personalised recommendations.

💛 Making book discovery simple, joyful, and just right for every reader.

Question 3

Can you recommend books for my child?

Accepted Answer

🌟 Book Recommendations are our USP at BUKMUK 🌟

Choosing the right book for your child doesn’t have to be confusing — we’re here to help! 📚✨

💫 Get personalised book recommendations
📞 Contact us at 8130286286

🌟 We’ve also created handpicked book lists to make choosing easier.
Find age-appropriate books based on reading level and interests here:
👉 https://bukmuk.com/bukmuk/blog-detail?id=7d1a24e7-95cc-437c-8774-6929f377d6ea

Question 4

Is there a WhatsApp community for parents who are raising readers?

Accepted Answer

✨ Yes, absolutely!

We host a vibrant WhatsApp community for parents raising readers 📚💛
Enjoy complimentary & paid sessions, practical reading tips, fun literary prompts, and much more to support your child’s reading journey.

🌟 Join our community here:
👉 https://chat.whatsapp.com/Kv7nTyfhjIi6kQERiBADEO

Question 5

Tell me more about BUKMUK. How does it work?

Accepted Answer

BUKMUK – Your Library at Home 📚  Bukmuk is an online library of physical books which can be managed easily through an online portal. You will place request on portal and receive delivery of real physical books at your home.📚
40,000+ books for toddlers, teens, and adults, trusted by readers since 2015.📚

Save time choosing the right books with our curated recommendations and special booklists. Save money and space with a smart, sustainable way to read. Enjoy flexible reading plans, free home delivery across NCR, and effortless access to great books.

✨ Our biggest strength? Our collection.
We made it easy for parents to choose books refer book discovery guide (click browse from top menu) . ✨

Order online or DM 8130286286 for personalised book recommendations.

Question 6

Why choose BUKMUK?

Accepted Answer

✨1. Personalized for You Get book recommendations based on age and interests. ✨2. Expert Curated Lists Special collections crafted by reading experts. ✨3. Flexible Subscriptions Choose a plan that suits you. Pause anytime—no strings attached. ✨4. Easy Ordering Choose books online and order. Choose one click order from librarian's recommendations. Download reading history and track progress. ✨ 5. Hassle-Free Delivery ✔ No deposit, no registration fee ✔ Free delivery across NCR ✔ Books delivered within 1 working day! ✨6. Refer & Earn Invite friends and collect rewards.✨7. Gift a Subscription The perfect present for book lovers.✨ 8. Join Literary Events Engage, connect, and celebrate reading together.

Question 7

Is there any referral program

Accepted Answer

Thank you for your love! We rely only on word of mouth. Share your coupon code (found under My Profile) with friends—they get a 10% discount, and you receive the same amount as coupon credit. You can redeem your coupons during your next renewal. Together, let’s help the tribe of readers thrive!

Question 8

What are delivery timelines, delivery charges. Is there deposit amount

Accepted Answer

We deliver within 1 working day in Gurgaon, South Delhi and Noida. We deliver every Tuesday and Saturday in North, East and West Delhi.

Free home delivery in Delhi/NCR. Delivery charge on actual for the rest of India.

No Deposit or Registration fee. If any book damaged or misplaced, readers are requested to pay amazon discounted price for the same. We trust our readers. Readers are beautiful people.

Question 9

How many books can I read in a month?

Accepted Answer

We offer three types of plans. Read, re-order and exchange.

Beginner reader – 4 books per month delivered in 1 delivery. 
Intermediate reader – 8 books per month delivered in 1 delivery. 
Advanced reader – 16 books per month delivered in 2 deliveries (half books sent at a time, exchange anytime within 15 days).

Question 10

Whom to contact for any escalations or kudos

Accepted Answer

Contact M: 8130286286 or helpdesk@bukmuk.com for escalations and feedback

How can we help?