Privacy Policy

We at BUKMUK, have created this Privacy Policy to describe our practices globally regarding information we collect through our websites, mobile features, applications, and any other interactive features or services owned or controlled by BUKMUK that post a link to this Privacy Policy (each, a “Service” and collectively, the “Services”), as well as any information we collect offline and combine in our databases.

Certain features discussed in this Privacy Policy may not be offered on each Service at any particular time or may not be available in certain regions.

Note that we combine the information we collect through our website, mobile applications, and other Services.

• SCOPE

This Privacy Policy applies to personal information processed by us in our business globally through our Services.

• PERSONAL INFORMATION WE COLLECT

The categories of personal information we collect depend on whether you are a customer, user, applicant or visitor, and the requirements of applicable law.

• Information You Provide to Us.
  • Account Creation: When you create a user account, we collect your name, email address, username, and password and we may ask you to optionally provide demographic or other information such as your school, gender, age or birthdate, zip code, and information about your interests and preferences.
  • Profile Creation: You may have the opportunity to create a profile that may include photographs, information about your academic and work history, and your interests and activities.
  • Your Communications with Us. We collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter or loyalty program, request customer or technical support, apply for a job, or otherwise communicate with us.
  • Communications with Others on Our Platforms. The Services may allow community members to communicate and collaborate with each other, including some Services that allow community members to engage in one-on-one communication using a video chat or text chat feature. Our servers may record, and we may retain records of the content of any such user-to-user communications.
  • Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
  • Social Media Content. We may offer forums, blogs, or social media pages. Any content you provide on these channels will be considered “public” and is not subject to privacy protections.

• Information Collected Automatically or From Others
  • Automatic Data Collection. We may collect certain information automatically when you use the Services including your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information, Internet or mobile service provider, pages that you visit before, during and after using the Services, information about the links you click, and other information about how you use the Services, including information collected from interactive services (including our e-Reader), such as notes you take and engagement during study sessions.
  • In addition,  we may automatically collect data regarding your use of our Services, such as the types of content you interact with and the frequency and duration of your activities. We may combine your information with information that other people provide when they use our Services, including information about you when they tag you.

• Cookies, Pixel Tags/Web Beacons, Analytics Information, and Interest-Based Advertising technologies. We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. Technologies are essentially small data files placed on your computer, tablet, mobile phone, or other devices that allow us and our partners to record certain pieces of information whenever you visit or interact with our Services. We use the following types of Technologies:
  • Cookies. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Services may not work properly.
  • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in the Services that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement.
  • Embedded Scripts: Embedded scripts are programming code designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your computer or other devices from our server or a third-party service provider and is deactivated or deleted when you disconnect from the Services.
  • Flash & HTML5: We use Local Storage Objects (LSOs) such as HTML5 to store content, information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 & Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

Our uses of these technologies fall into the following general categories:

• Strictly Necessary

Technologies that allow you access to our Services, applications, and tools that are required to identify irregular site behavior, prevent fraudulent activity, improve security, or that allow you to use features on our Services.

• Personalization

The collection and processing of information about your use of these Services to subsequently personalize advertising and/or content for you in other contexts, such as on other websites or apps, over time. Typically, the content you interact with on the Services is used to make inferences about your interests, which inform future selection of advertising and/or content.

• Measurement

The collection of information about your use of the content, and combination with previously collected information, used to measure, understand, and report on your usage of the Services. This does not include personalization, the collection of information about your use of these Services to subsequently personalize content and/or advertising for you in other contexts, i.e., on other services, such as websites or apps, over time.

• Information storage and access

The storage of information, or access to information that is already stored, on your device such as advertising identifiers, device identifiers, cookies, and similar technologies.

• Content selection, delivery, reporting

The collection of information, and combination with previously collected information, to select and deliver content for you, and to measure the delivery and effectiveness of such content. This includes using previously collected information about your interests to select content, processing data about what content was shown, how often or how long it was shown, when and where it was shown, and whether you took any action related to the content, including for example clicking on content. This does not include personalization, which is the collection and processing of information about your use of these Services to subsequently personalize content and/or advertising for you in other contexts, such as websites or apps, over time.

• Ad selection, delivery, reporting

The collection of information, and combination with previously collected information, to select and deliver advertisements for you, and to measure the delivery and effectiveness of such advertisements. This includes using previously collected information about your interests to select ads, processing data about what advertisements were shown, how often they were shown, when and where they were shown, and whether you took any action related to the advertisement, including for example clicking an ad or making a purchase. This does not include personalization, which is the collection and processing of information about your use of these Services to subsequently personalize advertising and/or content for you in other contexts, such as websites or apps, over time.

Information from Other Sources. We may obtain information about you from other sources, including through third-party services and organizations to supplement information provided by you. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site or you log in to a third party’s service using your BUKMUK credentials, we may collect information about you from that third-party application that you have made public via your privacy settings. Information we collect through these services may include your name, your user identification number, your username, location, gender, birth date, email address or other contact information, profile picture, activities such as test completion and results, and your contacts stored in that service. This supplemental information allows us to verify information that you have provided to us and to enhance our ability to provide you with information about our business, products, and Services.

We collect two types of information about people who visit our site: Book Subscriber, and Child profile, and The visitor data is collected automatically during the site visit.

Data has collected automatically about site visitors, indicating their browser type, operating system, Internet service provider, or the site they clicked from. We use this data to determine the total number of site visits and the average time visitors spend at the site. We do not use cookies or similar tracking technologies to collect information about site visitors. This kind of anonymous data is collected in the aggregate and does not tell us any information about a visitor as an individual. We will not sell or voluntarily transfer this information to third parties.

We may also collect personal information about site visitors who give us such information voluntarily:

• If you join the BUKMUK India team, you will automatically receive periodic newsletters from us via email. We will not exchange or rent your email address to other organizations.
• Learning Tube is a platform where our focus is to let the education be free and try to help people, who are good with their subjects and are interested to teach students. Such videos directly uploaded to BUKMUK.com are solely a property of ikitaabweb. Any use of such videos on a third-party platform is illegal.

Revisions to Policy. Please note that, by using the site, you signify your agreement to this privacy policy. If you do not agree to this privacy policy, please do not use sections of our site requesting information from you. We reserve the right to revise this privacy policy from time to time. Your continued use of the site subsequent to changes to this privacy policy will mean that you accept such changes.

Leaving Site. Please note that third parties may collect information about you, through cookies or other technologies, when you link to their websites through our site. We do not monitor or control the information collection or privacy practices of these or any other third parties and are not responsible for their practices or the content of their websites. You should review the privacy policies of such third parties to understand how they collect and use information.

Security. We use reasonable security methods to protect the data that resides on our servers. But because no security system is impenetrable, we cannot guarantee the security of our servers. It is also possible that the information you supply us will be intercepted during transmission

1. HOW WE USE YOUR INFORMATION.

We use your information for a variety of business purposes, including to:

Fulfill our contract with you and provide you with our Services, such as:

• Managing your information and accounts;
• Providing access to certain areas, functionalities, and features of our Services including providing access to eBooks;
• Support the shipping, tracking, and recovery of your orders (such as textbooks) and/or other products;
• Communicating with you about your account, activities on our Services and policy changes;
• Undertaking activities to verify or maintain the quality or safety of a service or device;
• Processing your financial information and other payment methods for products or services purchased;
• Providing advertising, analytics, and marketing services;
• Processing transactions and applications; and
• Allowing you to register for events.

Analyze and improve our Services pursuant to our legitimate interest, such as:

• Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
• Measuring interest and engagement in our Services and short-term, transient use, such as contextual customization of ads;
• Undertaking research for technological development and demonstration;
• Researching and developing products, services, marketing or security procedures to improve their performance, resilience, reliability or efficiency;
• Improving, upgrading or enhancing our Services or device;
• Developing new products and Services;
• Ensuring internal quality control;
• Verifying your identity and preventing fraud;
• Debugging to identify and repair errors that impair existing intended functionality;
• Enforcing our terms and policies; and
• Complying with our legal obligations, protecting your vital interest, or as may be required for the public good.

Provide you with additional content and Services, such as:

• Furnishing you with customized materials about offers, products, and services that may be of interest, including new content or Services;
• Auditing relating to interactions, transactions, and other compliance activities; and
• Other purposes you consent to, are notified of or are disclosed when you provide personal information.

• DATA RETENTION.

We store the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, prevent fraud, and comply with applicable laws.

• SECURITY OF YOUR INFORMATION.

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure.

By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services, by mail or by sending an e-mail to you.

• CHILDREN’S INFORMATION.

The Services are not directed to children under 18. Parents or legal guardians must provide their verified consent for the collection, use, or disclosure of a minor’s personal information. BUKMUK does not intent to collect, use, or disclose any personal information from a minor, their parent or guardians are solely responsible for the transactions, any information shared and the consequences. BUKMUK is not liable by any means for the above-mentioned transactions, information shared consequences, and the safety risks associated.

• CONTACT US.

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to submit a request to exercise your rights as detailed in this Privacy Policy, please contact us at:

shefali@bukmuk.com